UX Researcher

Zendesk is hiring a UX Researcher to join our fully remote team in the United States. As a UX Researcher, you'll craft intuitive, beautiful experiences end to end. This is a full-time, work-from-home role open to candidates across the US (Remote — US (CST)). About the role You'll craft intuitive, beautiful experiences end to end, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Collaborate closely with product and engineering • Iterate based on feedback and data • Conduct and apply user research • Contribute to and maintain the design system • Design flows, wireframes, and high-fidelity mockups What we offer: • Home office and wellness stipends • 100% remote, work-from-anywhere-in-the-US culture • Flexible working hours across US time zones • Competitive salary and meaningful equity • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Strong visual and interaction design skills • Proficiency in Figma • Ability to give and receive feedback • Strong portfolio of shipped work Nice to have: • Comfort communicating clearly and proactively in writing • A track record of taking ownership and shipping independently