UX Researcher

ServiceNow is hiring a UX Researcher to join our fully remote team in the United States. As a UX Researcher, you'll craft intuitive, beautiful experiences end to end. This is a contract, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll craft intuitive, beautiful experiences end to end, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Iterate based on feedback and data • Contribute to and maintain the design system • Conduct and apply user research • Design flows, wireframes, and high-fidelity mockups • Collaborate closely with product and engineering What we offer: • Home office and wellness stipends • 401(k) retirement plan with company match • Comprehensive medical, dental, and vision coverage • Paid parental leave • Annual learning and professional development budget How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Proficiency in Figma • Understanding of accessibility and usability • Strong portfolio of shipped work • Strong visual and interaction design skills Nice to have: • Experience working in a fully remote or distributed team • A growth mindset and eagerness to keep learning