Staff UX Researcher, Design Systems

ServiceNow is hiring a Staff UX Researcher, Design Systems to join our fully remote team in the United States. As a Staff UX Researcher, Design Systems, you'll craft intuitive, beautiful experiences end to end. This is a full-time, work-from-home role open to candidates across the US (Remote — US). About the role You'll craft intuitive, beautiful experiences end to end, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Contribute to and maintain the design system • Design flows, wireframes, and high-fidelity mockups • Collaborate closely with product and engineering • Iterate based on feedback and data • Conduct and apply user research What we offer: • Competitive salary and meaningful equity • Flexible working hours across US time zones • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Proficiency in Figma • Strong portfolio of shipped work • Strong visual and interaction design skills • Ability to give and receive feedback Nice to have: • Experience in a fast-paced, high-growth environment • Experience working in a fully remote or distributed team