Staff UX Designer

Zendesk is hiring a Staff UX Designer to join our fully remote team in the United States. As a Staff UX Designer, you'll craft intuitive, beautiful experiences end to end. This is a freelance, work-from-home role open to candidates across the US (Remote — US). About the role You'll craft intuitive, beautiful experiences end to end, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Design flows, wireframes, and high-fidelity mockups • Collaborate closely with product and engineering • Conduct and apply user research • Iterate based on feedback and data • Contribute to and maintain the design system What we offer: • Annual learning and professional development budget • Flexible working hours across US time zones • Paid parental leave • 100% remote, work-from-anywhere-in-the-US culture • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong visual and interaction design skills • Proficiency in Figma • Strong portfolio of shipped work • Understanding of accessibility and usability Nice to have: • Experience in a fast-paced, high-growth environment • A growth mindset and eagerness to keep learning