Staff Technical Writer, Brand

Twilio is hiring a Staff Technical Writer, Brand to join our fully remote team in the United States. As a Staff Technical Writer, Brand, you'll tell clear, compelling stories that inform and engage. This is a contract, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll tell clear, compelling stories that inform and engage, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Collaborate with subject-matter experts • Manage an editorial calendar • Optimize content for search and clarity • Maintain a consistent voice and style • Write and edit content for a range of audiences What we offer: • 100% remote, work-from-anywhere-in-the-US culture • 401(k) retirement plan with company match • Generous paid time off and company holidays • Annual learning and professional development budget • Paid parental leave How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Twilio is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • A portfolio of published work • Attention to detail • Excellent writing and editing skills • Ability to meet deadlines Nice to have: • Experience in a fast-paced, high-growth environment • Experience working in a fully remote or distributed team