Staff Site Reliability Engineer, Cloud

Mailchimp is hiring a Staff Site Reliability Engineer, Cloud to join our fully remote team in the United States. As a Staff Site Reliability Engineer, Cloud, you'll keep our infrastructure reliable, scalable, and secure. This is a full-time, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll keep our infrastructure reliable, scalable, and secure, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Improve observability, alerting, and reliability • Automate deployments and reduce operational toil • Partner with engineering on scalability and security • Monitor systems and respond to incidents • Build and maintain CI/CD pipelines and infrastructure as code What we offer: • Paid parental leave • Competitive salary and meaningful equity • Generous paid time off and company holidays • 401(k) retirement plan with company match • Comprehensive medical, dental, and vision coverage How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Mailchimp is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Scripting skills (Bash, Python, or Go) • Strong troubleshooting skills • Hands-on with Kubernetes, Terraform, or similar • On-call and incident response experience Nice to have: • A growth mindset and eagerness to keep learning • Experience working in a fully remote or distributed team