Staff Scrum Master, Infrastructure

ServiceNow is hiring a Staff Scrum Master, Infrastructure to join our fully remote team in the United States. As a Staff Scrum Master, Infrastructure, you'll keep complex projects on track and teams aligned. This is a full-time, work-from-home role open to candidates across the US (Remote — US (CST)). About the role You'll keep complex projects on track and teams aligned, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Run agile ceremonies and reporting • Coordinate cross-functional teams • Drive continuous improvement • Manage risks, scope, and stakeholders • Plan, schedule, and track project delivery What we offer: • 401(k) retirement plan with company match • Competitive salary and meaningful equity • Flexible working hours across US time zones • Paid parental leave • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Agile/Scrum familiarity • PMP or equivalent is a plus • Project or program management experience • Excellent organization and communication Nice to have: • Experience in a fast-paced, high-growth environment • Experience working in a fully remote or distributed team