Staff Sales Manager, West

Zendesk is hiring a Staff Sales Manager, West to join our fully remote team in the United States. As a Staff Sales Manager, West, you'll drive revenue by connecting customers with the right solutions. This is a contract, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll drive revenue by connecting customers with the right solutions, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Manage a pipeline and forecast accurately • Consistently meet and exceed quota • Run discovery calls and product demos • Collaborate with marketing and customer success • Prospect, qualify, and close new business What we offer: • 401(k) retirement plan with company match • Comprehensive medical, dental, and vision coverage • Paid parental leave • Flexible working hours across US time zones • 100% remote, work-from-anywhere-in-the-US culture How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong communication and negotiation skills • Self-motivated and goal-driven • CRM proficiency (Salesforce or HubSpot) • B2B sales experience Nice to have: • Experience in a fast-paced, high-growth environment • Comfort communicating clearly and proactively in writing