Staff Process Specialist, Strategy

Mailchimp is hiring a Staff Process Specialist, Strategy to join our fully remote team in the United States. As a Staff Process Specialist, Strategy, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — US). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Analyze operational metrics • Support strategic initiatives • Coordinate across teams and vendors • Identify and remove bottlenecks • Improve and document processes What we offer: • Flexible working hours across US time zones • Generous paid time off and company holidays • Home office and wellness stipends • Comprehensive medical, dental, and vision coverage • Annual learning and professional development budget How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Mailchimp is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Clear communication • Excellent organization • Operations or analyst experience • Comfort with data and spreadsheets Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • Comfort communicating clearly and proactively in writing