Staff Process Specialist, Revenue

Fidelity is hiring a Staff Process Specialist, Revenue to join our fully remote team in the United States. As a Staff Process Specialist, Revenue, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — US). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Support strategic initiatives • Analyze operational metrics • Improve and document processes • Identify and remove bottlenecks • Coordinate across teams and vendors What we offer: • Generous paid time off and company holidays • Home office and wellness stipends • 401(k) retirement plan with company match • Annual learning and professional development budget • 100% remote, work-from-anywhere-in-the-US culture How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Fidelity is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong problem-solving skills • Clear communication • Operations or analyst experience • Excellent organization Nice to have: • Comfort communicating clearly and proactively in writing • Experience working in a fully remote or distributed team