Staff Process Specialist

DocuSign is hiring a Staff Process Specialist to join our fully remote team in the United States. As a Staff Process Specialist, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Identify and remove bottlenecks • Support strategic initiatives • Coordinate across teams and vendors • Analyze operational metrics • Improve and document processes What we offer: • Flexible working hours across US time zones • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage • 401(k) retirement plan with company match • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. DocuSign is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Excellent organization • Strong problem-solving skills • Clear communication • Operations or analyst experience Nice to have: • A growth mindset and eagerness to keep learning • Experience in a fast-paced, high-growth environment