Staff Process Specialist, Business

DocuSign is hiring a Staff Process Specialist, Business to join our fully remote team in the United States. As a Staff Process Specialist, Business, you'll make the business run smoothly and efficiently. This is a freelance, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Improve and document processes • Coordinate across teams and vendors • Analyze operational metrics • Identify and remove bottlenecks • Support strategic initiatives What we offer: • 401(k) retirement plan with company match • Flexible working hours across US time zones • Competitive salary and meaningful equity • Annual learning and professional development budget • Comprehensive medical, dental, and vision coverage How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. DocuSign is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Clear communication • Excellent organization • Comfort with data and spreadsheets • Strong problem-solving skills Nice to have: • Experience working in a fully remote or distributed team • Familiarity with modern collaboration tools (Slack, Notion, Linear)