Staff People Operations Specialist, Talent

Twilio is hiring a Staff People Operations Specialist, Talent to join our fully remote team in the United States. As a Staff People Operations Specialist, Talent, you'll support our people and build a great remote culture. This is a full-time, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll support our people and build a great remote culture, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Manage HR processes and the employee lifecycle • Support hiring and onboarding • Maintain accurate HR records • Advise managers on people matters • Administer benefits and policies What we offer: • Comprehensive medical, dental, and vision coverage • 100% remote, work-from-anywhere-in-the-US culture • Home office and wellness stipends • 401(k) retirement plan with company match • Paid parental leave How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Twilio is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong interpersonal skills • Knowledge of employment practices • Discretion and confidentiality • HR experience Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • Experience working in a fully remote or distributed team