Staff Payroll Specialist

Intercom is hiring a Staff Payroll Specialist to join our fully remote team in the United States. As a Staff Payroll Specialist, you'll keep our finances accurate, compliant, and insightful. This is a full-time, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll keep our finances accurate, compliant, and insightful, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Reconcile accounts and support month-end close • Prepare and review financial statements • Ensure compliance with policies and regulations • Support audits and reporting • Analyze budgets and variances What we offer: • Home office and wellness stipends • Flexible working hours across US time zones • 401(k) retirement plan with company match • Generous paid time off and company holidays • 100% remote, work-from-anywhere-in-the-US culture How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong attention to detail • Analytical mindset • Understanding of GAAP • Accounting or finance background Nice to have: • A track record of taking ownership and shipping independently • A growth mindset and eagerness to keep learning