Staff Operations Manager

Fidelity is hiring a Staff Operations Manager to join our fully remote team in the United States. As a Staff Operations Manager, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Support strategic initiatives • Identify and remove bottlenecks • Improve and document processes • Analyze operational metrics • Coordinate across teams and vendors What we offer: • Competitive salary and meaningful equity • 401(k) retirement plan with company match • Flexible working hours across US time zones • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Fidelity is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong problem-solving skills • Clear communication • Comfort with data and spreadsheets • Excellent organization Nice to have: • Comfort communicating clearly and proactively in writing • Familiarity with modern collaboration tools (Slack, Notion, Linear)