Staff Operations Manager, Business

Mailchimp is hiring a Staff Operations Manager, Business to join our fully remote team in the United States. As a Staff Operations Manager, Business, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Analyze operational metrics • Coordinate across teams and vendors • Improve and document processes • Support strategic initiatives • Identify and remove bottlenecks What we offer: • 100% remote, work-from-anywhere-in-the-US culture • Paid parental leave • Flexible working hours across US time zones • Generous paid time off and company holidays • Annual learning and professional development budget How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Mailchimp is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Comfort with data and spreadsheets • Operations or analyst experience • Excellent organization • Strong problem-solving skills Nice to have: • Comfort communicating clearly and proactively in writing • Experience working in a fully remote or distributed team