Staff Operations Manager, Business

Automattic is hiring a Staff Operations Manager, Business to join our fully remote team in the United States. As a Staff Operations Manager, Business, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — US (CST)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Improve and document processes • Coordinate across teams and vendors • Identify and remove bottlenecks • Support strategic initiatives • Analyze operational metrics What we offer: • Annual learning and professional development budget • Generous paid time off and company holidays • Home office and wellness stipends • Paid parental leave • Flexible working hours across US time zones How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Automattic is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Clear communication • Comfort with data and spreadsheets • Operations or analyst experience • Excellent organization Nice to have: • Experience working in a fully remote or distributed team • Experience in a fast-paced, high-growth environment