Staff Operations Manager

Automattic is hiring a Staff Operations Manager to join our fully remote team in the United States. As a Staff Operations Manager, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Improve and document processes • Analyze operational metrics • Identify and remove bottlenecks • Support strategic initiatives • Coordinate across teams and vendors What we offer: • Flexible working hours across US time zones • Paid parental leave • Annual learning and professional development budget • 401(k) retirement plan with company match • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Automattic is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Excellent organization • Operations or analyst experience • Comfort with data and spreadsheets • Strong problem-solving skills Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • Comfort communicating clearly and proactively in writing