Staff Operations Analyst, Business

Fidelity is hiring a Staff Operations Analyst, Business to join our fully remote team in the United States. As a Staff Operations Analyst, Business, you'll make the business run smoothly and efficiently. This is a contract, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Identify and remove bottlenecks • Analyze operational metrics • Improve and document processes • Coordinate across teams and vendors • Support strategic initiatives What we offer: • Annual learning and professional development budget • Flexible working hours across US time zones • Comprehensive medical, dental, and vision coverage • 100% remote, work-from-anywhere-in-the-US culture • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Fidelity is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Operations or analyst experience • Excellent organization • Clear communication • Strong problem-solving skills Nice to have: • A growth mindset and eagerness to keep learning • Experience in a fast-paced, high-growth environment