Staff Operations Analyst, Business

American Express is hiring a Staff Operations Analyst, Business to join our fully remote team in the United States. As a Staff Operations Analyst, Business, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Identify and remove bottlenecks • Support strategic initiatives • Analyze operational metrics • Coordinate across teams and vendors • Improve and document processes What we offer: • Comprehensive medical, dental, and vision coverage • Competitive salary and meaningful equity • 100% remote, work-from-anywhere-in-the-US culture • Generous paid time off and company holidays • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. American Express is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Comfort with data and spreadsheets • Excellent organization • Clear communication • Strong problem-solving skills Nice to have: • A track record of taking ownership and shipping independently • A growth mindset and eagerness to keep learning