Staff Machine Learning Engineer, Forecasting

ServiceNow is hiring a Staff Machine Learning Engineer, Forecasting to join our fully remote team in the United States. As a Staff Machine Learning Engineer, Forecasting, you'll turn data into insights and intelligent products. This is a full-time, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll turn data into insights and intelligent products, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Partner with stakeholders to define metrics • Build and validate models and dashboards • Maintain data pipelines and data quality • Analyze large datasets to surface actionable insights • Communicate findings to technical and non-technical audiences What we offer: • Annual learning and professional development budget • Competitive salary and meaningful equity • 401(k) retirement plan with company match • Home office and wellness stipends • 100% remote, work-from-anywhere-in-the-US culture How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Experience with data visualization tools • Strong SQL and Python (or R) • Clear communication skills • Understanding of statistics and experimentation Nice to have: • A track record of taking ownership and shipping independently • Experience working in a fully remote or distributed team