Staff Infrastructure Engineer, Platform

Twilio is hiring a Staff Infrastructure Engineer, Platform to join our fully remote team in the United States. As a Staff Infrastructure Engineer, Platform, you'll keep our infrastructure reliable, scalable, and secure. This is a full-time, work-from-home role open to candidates across the US (Remote — US). About the role You'll keep our infrastructure reliable, scalable, and secure, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Automate deployments and reduce operational toil • Monitor systems and respond to incidents • Build and maintain CI/CD pipelines and infrastructure as code • Partner with engineering on scalability and security • Improve observability, alerting, and reliability What we offer: • Paid parental leave • Competitive salary and meaningful equity • Flexible working hours across US time zones • 401(k) retirement plan with company match • Annual learning and professional development budget How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Twilio is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Hands-on with Kubernetes, Terraform, or similar • Scripting skills (Bash, Python, or Go) • Strong troubleshooting skills • Experience with AWS, GCP, or Azure Nice to have: • Experience in a fast-paced, high-growth environment • A track record of taking ownership and shipping independently