Staff Infrastructure Engineer, Platform

ServiceNow is hiring a Staff Infrastructure Engineer, Platform to join our fully remote team in the United States. As a Staff Infrastructure Engineer, Platform, you'll keep our infrastructure reliable, scalable, and secure. This is a full-time, work-from-home role open to candidates across the US (Remote — US). About the role You'll keep our infrastructure reliable, scalable, and secure, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Partner with engineering on scalability and security • Improve observability, alerting, and reliability • Build and maintain CI/CD pipelines and infrastructure as code • Automate deployments and reduce operational toil • Monitor systems and respond to incidents What we offer: • Paid parental leave • 401(k) retirement plan with company match • Comprehensive medical, dental, and vision coverage • Home office and wellness stipends • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong troubleshooting skills • Scripting skills (Bash, Python, or Go) • Experience with AWS, GCP, or Azure • Hands-on with Kubernetes, Terraform, or similar Nice to have: • Comfort communicating clearly and proactively in writing • A growth mindset and eagerness to keep learning