Staff Infrastructure Engineer, Observability

Mailchimp is hiring a Staff Infrastructure Engineer, Observability to join our fully remote team in the United States. As a Staff Infrastructure Engineer, Observability, you'll keep our infrastructure reliable, scalable, and secure. This is a full-time, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll keep our infrastructure reliable, scalable, and secure, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Build and maintain CI/CD pipelines and infrastructure as code • Automate deployments and reduce operational toil • Partner with engineering on scalability and security • Monitor systems and respond to incidents • Improve observability, alerting, and reliability What we offer: • Annual learning and professional development budget • Flexible working hours across US time zones • 100% remote, work-from-anywhere-in-the-US culture • 401(k) retirement plan with company match • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Mailchimp is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Scripting skills (Bash, Python, or Go) • On-call and incident response experience • Strong troubleshooting skills • Hands-on with Kubernetes, Terraform, or similar Nice to have: • Comfort communicating clearly and proactively in writing • A growth mindset and eagerness to keep learning