Staff HR Generalist, Talent

Zendesk is hiring a Staff HR Generalist, Talent to join our fully remote team in the United States. As a Staff HR Generalist, Talent, you'll support our people and build a great remote culture. This is a full-time, work-from-home role open to candidates across the US (Remote — US (CST)). About the role You'll support our people and build a great remote culture, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Support hiring and onboarding • Manage HR processes and the employee lifecycle • Administer benefits and policies • Advise managers on people matters • Maintain accurate HR records What we offer: • Annual learning and professional development budget • Generous paid time off and company holidays • Flexible working hours across US time zones • Paid parental leave • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Discretion and confidentiality • Organized and detail-oriented • Strong interpersonal skills • HR experience Nice to have: • A track record of taking ownership and shipping independently • Familiarity with modern collaboration tools (Slack, Notion, Linear)