Staff HR Generalist, Benefits

Zendesk is hiring a Staff HR Generalist, Benefits to join our fully remote team in the United States. As a Staff HR Generalist, Benefits, you'll support our people and build a great remote culture. This is a contract, work-from-home role open to candidates across the US (Remote — US). About the role You'll support our people and build a great remote culture, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Maintain accurate HR records • Support hiring and onboarding • Administer benefits and policies • Manage HR processes and the employee lifecycle • Advise managers on people matters What we offer: • Generous paid time off and company holidays • 100% remote, work-from-anywhere-in-the-US culture • Paid parental leave • Flexible working hours across US time zones • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Organized and detail-oriented • Discretion and confidentiality • HR experience • Knowledge of employment practices Nice to have: • Experience in a fast-paced, high-growth environment • Comfort communicating clearly and proactively in writing