Staff HR Generalist, Benefits

Twilio is hiring a Staff HR Generalist, Benefits to join our fully remote team in the United States. As a Staff HR Generalist, Benefits, you'll support our people and build a great remote culture. This is a freelance, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll support our people and build a great remote culture, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Advise managers on people matters • Support hiring and onboarding • Administer benefits and policies • Manage HR processes and the employee lifecycle • Maintain accurate HR records What we offer: • 100% remote, work-from-anywhere-in-the-US culture • Competitive salary and meaningful equity • Generous paid time off and company holidays • Comprehensive medical, dental, and vision coverage • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Twilio is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Discretion and confidentiality • Knowledge of employment practices • Strong interpersonal skills • HR experience Nice to have: • Experience in a fast-paced, high-growth environment • A growth mindset and eagerness to keep learning