Staff HR Coordinator

Zendesk is hiring a Staff HR Coordinator to join our fully remote team in the United States. As a Staff HR Coordinator, you'll support our people and build a great remote culture. This is a freelance, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll support our people and build a great remote culture, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Administer benefits and policies • Manage HR processes and the employee lifecycle • Support hiring and onboarding • Advise managers on people matters • Maintain accurate HR records What we offer: • Generous paid time off and company holidays • Paid parental leave • Annual learning and professional development budget • 100% remote, work-from-anywhere-in-the-US culture • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Discretion and confidentiality • Organized and detail-oriented • Strong interpersonal skills • Knowledge of employment practices Nice to have: • Experience in a fast-paced, high-growth environment • Familiarity with modern collaboration tools (Slack, Notion, Linear)