Staff HR Coordinator, People Operations

Twilio is hiring a Staff HR Coordinator, People Operations to join our fully remote team in the United States. As a Staff HR Coordinator, People Operations, you'll support our people and build a great remote culture. This is a full-time, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll support our people and build a great remote culture, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Advise managers on people matters • Maintain accurate HR records • Administer benefits and policies • Support hiring and onboarding • Manage HR processes and the employee lifecycle What we offer: • Comprehensive medical, dental, and vision coverage • Annual learning and professional development budget • Competitive salary and meaningful equity • Home office and wellness stipends • 100% remote, work-from-anywhere-in-the-US culture How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Twilio is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • HR experience • Discretion and confidentiality • Organized and detail-oriented • Strong interpersonal skills Nice to have: • Experience in a fast-paced, high-growth environment • Experience working in a fully remote or distributed team