Staff Copywriter

Zendesk is hiring a Staff Copywriter to join our fully remote team in the United States. As a Staff Copywriter, you'll tell clear, compelling stories that inform and engage. This is a full-time, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll tell clear, compelling stories that inform and engage, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Maintain a consistent voice and style • Write and edit content for a range of audiences • Optimize content for search and clarity • Manage an editorial calendar • Collaborate with subject-matter experts What we offer: • Paid parental leave • Flexible working hours across US time zones • Annual learning and professional development budget • 401(k) retirement plan with company match • Competitive salary and meaningful equity How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Attention to detail • SEO awareness is a plus • Ability to meet deadlines • Excellent writing and editing skills Nice to have: • A track record of taking ownership and shipping independently • Comfort communicating clearly and proactively in writing