Staff Copywriter, Marketing

Zendesk is hiring a Staff Copywriter, Marketing to join our fully remote team in the United States. As a Staff Copywriter, Marketing, you'll tell clear, compelling stories that inform and engage. This is a full-time, work-from-home role open to candidates across the US (Remote — US (CST)). About the role You'll tell clear, compelling stories that inform and engage, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Optimize content for search and clarity • Manage an editorial calendar • Collaborate with subject-matter experts • Maintain a consistent voice and style • Write and edit content for a range of audiences What we offer: • Competitive salary and meaningful equity • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage • Flexible working hours across US time zones • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Excellent writing and editing skills • Attention to detail • SEO awareness is a plus • A portfolio of published work Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • Experience working in a fully remote or distributed team