Staff Content Marketing Manager, Content

Intercom is hiring a Staff Content Marketing Manager, Content to join our fully remote team in the United States. As a Staff Content Marketing Manager, Content, you'll grow awareness, demand, and pipeline across channels. This is a contract, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll grow awareness, demand, and pipeline across channels, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Collaborate with sales and product teams • Create and optimize content and landing pages • Manage SEO, paid, email, or social channels • Analyze performance and iterate • Plan and execute multi-channel campaigns What we offer: • Generous paid time off and company holidays • Flexible working hours across US time zones • 401(k) retirement plan with company match • Competitive salary and meaningful equity • Paid parental leave How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Project management skills • Hands-on marketing experience • Familiarity with analytics tools • Strong writing and creativity Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • A track record of taking ownership and shipping independently