Staff Communications Specialist, Product

Twilio is hiring a Staff Communications Specialist, Product to join our fully remote team in the United States. As a Staff Communications Specialist, Product, you'll tell clear, compelling stories that inform and engage. This is a contract, work-from-home role open to candidates across the US (Remote — US (CST)). About the role You'll tell clear, compelling stories that inform and engage, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Collaborate with subject-matter experts • Write and edit content for a range of audiences • Maintain a consistent voice and style • Optimize content for search and clarity • Manage an editorial calendar What we offer: • Competitive salary and meaningful equity • Generous paid time off and company holidays • Paid parental leave • Flexible working hours across US time zones • Comprehensive medical, dental, and vision coverage How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Twilio is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Attention to detail • SEO awareness is a plus • A portfolio of published work • Excellent writing and editing skills Nice to have: • Comfort communicating clearly and proactively in writing • Experience in a fast-paced, high-growth environment