Staff Business Operations Associate

Mailchimp is hiring a Staff Business Operations Associate to join our fully remote team in the United States. As a Staff Business Operations Associate, you'll make the business run smoothly and efficiently. This is a freelance, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Support strategic initiatives • Coordinate across teams and vendors • Analyze operational metrics • Improve and document processes • Identify and remove bottlenecks What we offer: • Comprehensive medical, dental, and vision coverage • Generous paid time off and company holidays • 100% remote, work-from-anywhere-in-the-US culture • Home office and wellness stipends • Paid parental leave How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Mailchimp is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Comfort with data and spreadsheets • Excellent organization • Clear communication • Operations or analyst experience Nice to have: • Experience in a fast-paced, high-growth environment • Comfort communicating clearly and proactively in writing