Staff Benefits Administrator, Talent

Intercom is hiring a Staff Benefits Administrator, Talent to join our fully remote team in the United States. As a Staff Benefits Administrator, Talent, you'll support our people and build a great remote culture. This is a part-time, work-from-home role open to candidates across the US (Remote — USA). About the role You'll support our people and build a great remote culture, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Support hiring and onboarding • Maintain accurate HR records • Advise managers on people matters • Manage HR processes and the employee lifecycle • Administer benefits and policies What we offer: • Generous paid time off and company holidays • Flexible working hours across US time zones • Comprehensive medical, dental, and vision coverage • Home office and wellness stipends • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Knowledge of employment practices • Discretion and confidentiality • HR experience • Organized and detail-oriented Nice to have: • Experience working in a fully remote or distributed team • Familiarity with modern collaboration tools (Slack, Notion, Linear)