Staff Analytics Engineer, Marketing

Zendesk is hiring a Staff Analytics Engineer, Marketing to join our fully remote team in the United States. As a Staff Analytics Engineer, Marketing, you'll turn data into insights and intelligent products. This is a part-time, work-from-home role open to candidates across the US (Remote — US (CST)). About the role You'll turn data into insights and intelligent products, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Maintain data pipelines and data quality • Partner with stakeholders to define metrics • Analyze large datasets to surface actionable insights • Build and validate models and dashboards • Communicate findings to technical and non-technical audiences What we offer: • 401(k) retirement plan with company match • Generous paid time off and company holidays • Home office and wellness stipends • Competitive salary and meaningful equity • Flexible working hours across US time zones How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Familiarity with cloud data warehouses • Understanding of statistics and experimentation • Clear communication skills • Strong SQL and Python (or R) Nice to have: • Comfort communicating clearly and proactively in writing • Familiarity with modern collaboration tools (Slack, Notion, Linear)