Staff Analytics Engineer, Growth

Zendesk is hiring a Staff Analytics Engineer, Growth to join our fully remote team in the United States. As a Staff Analytics Engineer, Growth, you'll turn data into insights and intelligent products. This is a full-time, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll turn data into insights and intelligent products, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Communicate findings to technical and non-technical audiences • Partner with stakeholders to define metrics • Analyze large datasets to surface actionable insights • Maintain data pipelines and data quality • Build and validate models and dashboards What we offer: • Annual learning and professional development budget • 401(k) retirement plan with company match • Flexible working hours across US time zones • Home office and wellness stipends • Paid parental leave How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong SQL and Python (or R) • Experience with data visualization tools • Familiarity with cloud data warehouses • Understanding of statistics and experimentation Nice to have: • A track record of taking ownership and shipping independently • A growth mindset and eagerness to keep learning