Staff Account Manager, West

ServiceNow is hiring a Staff Account Manager, West to join our fully remote team in the United States. As a Staff Account Manager, West, you'll drive revenue by connecting customers with the right solutions. This is a full-time, work-from-home role open to candidates across the US (Remote — USA). About the role You'll drive revenue by connecting customers with the right solutions, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Prospect, qualify, and close new business • Collaborate with marketing and customer success • Manage a pipeline and forecast accurately • Run discovery calls and product demos • Consistently meet and exceed quota What we offer: • Competitive salary and meaningful equity • Generous paid time off and company holidays • 401(k) retirement plan with company match • Flexible working hours across US time zones • Annual learning and professional development budget How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • CRM proficiency (Salesforce or HubSpot) • Strong communication and negotiation skills • B2B sales experience • Self-motivated and goal-driven Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • A track record of taking ownership and shipping independently