Staff Account Manager, East

Zendesk is hiring a Staff Account Manager, East to join our fully remote team in the United States. As a Staff Account Manager, East, you'll drive revenue by connecting customers with the right solutions. This is a full-time, work-from-home role open to candidates across the US (Remote — USA). About the role You'll drive revenue by connecting customers with the right solutions, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Manage a pipeline and forecast accurately • Prospect, qualify, and close new business • Consistently meet and exceed quota • Collaborate with marketing and customer success • Run discovery calls and product demos What we offer: • Home office and wellness stipends • 100% remote, work-from-anywhere-in-the-US culture • Paid parental leave • Comprehensive medical, dental, and vision coverage • Flexible working hours across US time zones How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • CRM proficiency (Salesforce or HubSpot) • Track record of meeting targets • B2B sales experience • Self-motivated and goal-driven Nice to have: • Comfort communicating clearly and proactively in writing • A growth mindset and eagerness to keep learning