Staff Account Executive, Mid-Market

Intercom is hiring a Staff Account Executive, Mid-Market to join our fully remote team in the United States. As a Staff Account Executive, Mid-Market, you'll drive revenue by connecting customers with the right solutions. This is a full-time, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll drive revenue by connecting customers with the right solutions, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Run discovery calls and product demos • Collaborate with marketing and customer success • Manage a pipeline and forecast accurately • Consistently meet and exceed quota • Prospect, qualify, and close new business What we offer: • Annual learning and professional development budget • Competitive salary and meaningful equity • 100% remote, work-from-anywhere-in-the-US culture • Home office and wellness stipends • Paid parental leave How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Self-motivated and goal-driven • CRM proficiency (Salesforce or HubSpot) • Track record of meeting targets • Strong communication and negotiation skills Nice to have: • Comfort communicating clearly and proactively in writing • Experience working in a fully remote or distributed team