Social Media Manager, Lifecycle

ServiceNow is hiring a Social Media Manager, Lifecycle to join our fully remote team in the United States. As a Social Media Manager, Lifecycle, you'll grow awareness, demand, and pipeline across channels. This is a full-time, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll grow awareness, demand, and pipeline across channels, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Manage SEO, paid, email, or social channels • Plan and execute multi-channel campaigns • Collaborate with sales and product teams • Create and optimize content and landing pages • Analyze performance and iterate What we offer: • Competitive salary and meaningful equity • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage • 401(k) retirement plan with company match • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Project management skills • Familiarity with analytics tools • A data-driven mindset • Hands-on marketing experience Nice to have: • A track record of taking ownership and shipping independently • Experience working in a fully remote or distributed team