Site Reliability Engineer, Cloud

ServiceNow is hiring a Site Reliability Engineer, Cloud to join our fully remote team in the United States. As a Site Reliability Engineer, Cloud, you'll keep our infrastructure reliable, scalable, and secure. This is a full-time, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll keep our infrastructure reliable, scalable, and secure, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Partner with engineering on scalability and security • Improve observability, alerting, and reliability • Monitor systems and respond to incidents • Automate deployments and reduce operational toil • Build and maintain CI/CD pipelines and infrastructure as code What we offer: • 401(k) retirement plan with company match • Home office and wellness stipends • Annual learning and professional development budget • Generous paid time off and company holidays • Flexible working hours across US time zones How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Scripting skills (Bash, Python, or Go) • On-call and incident response experience • Experience with AWS, GCP, or Azure • Hands-on with Kubernetes, Terraform, or similar Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • A track record of taking ownership and shipping independently