Senior UX Researcher

Mailchimp is hiring a Senior UX Researcher to join our fully remote team in the United States. As a Senior UX Researcher, you'll craft intuitive, beautiful experiences end to end. This is a full-time, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll craft intuitive, beautiful experiences end to end, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Design flows, wireframes, and high-fidelity mockups • Collaborate closely with product and engineering • Iterate based on feedback and data • Contribute to and maintain the design system • Conduct and apply user research What we offer: • 401(k) retirement plan with company match • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage • Flexible working hours across US time zones • Paid parental leave How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Mailchimp is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • Ability to give and receive feedback • Understanding of accessibility and usability • Strong visual and interaction design skills • Proficiency in Figma Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • Comfort communicating clearly and proactively in writing