Senior Technical Writer, Product

Twilio is hiring a Senior Technical Writer, Product to join our fully remote team in the United States. As a Senior Technical Writer, Product, you'll tell clear, compelling stories that inform and engage. This is a part-time, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll tell clear, compelling stories that inform and engage, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Collaborate with subject-matter experts • Optimize content for search and clarity • Manage an editorial calendar • Maintain a consistent voice and style • Write and edit content for a range of audiences What we offer: • Paid parental leave • Comprehensive medical, dental, and vision coverage • Flexible working hours across US time zones • Generous paid time off and company holidays • Competitive salary and meaningful equity How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Twilio is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • Attention to detail • A portfolio of published work • SEO awareness is a plus • Excellent writing and editing skills Nice to have: • Experience in a fast-paced, high-growth environment • Experience working in a fully remote or distributed team