Senior Social Media Manager, Lifecycle

ServiceNow is hiring a Senior Social Media Manager, Lifecycle to join our fully remote team in the United States. As a Senior Social Media Manager, Lifecycle, you'll grow awareness, demand, and pipeline across channels. This is a full-time, work-from-home role open to candidates across the US (Remote — USA). About the role You'll grow awareness, demand, and pipeline across channels, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Create and optimize content and landing pages • Collaborate with sales and product teams • Plan and execute multi-channel campaigns • Analyze performance and iterate • Manage SEO, paid, email, or social channels What we offer: • Competitive salary and meaningful equity • Generous paid time off and company holidays • Annual learning and professional development budget • 100% remote, work-from-anywhere-in-the-US culture • Paid parental leave How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • Project management skills • Familiarity with analytics tools • Strong writing and creativity • Hands-on marketing experience Nice to have: • A track record of taking ownership and shipping independently • Experience in a fast-paced, high-growth environment