Senior Sales Manager, Mid-Market

Zendesk is hiring a Senior Sales Manager, Mid-Market to join our fully remote team in the United States. As a Senior Sales Manager, Mid-Market, you'll drive revenue by connecting customers with the right solutions. This is a part-time, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll drive revenue by connecting customers with the right solutions, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Manage a pipeline and forecast accurately • Consistently meet and exceed quota • Prospect, qualify, and close new business • Collaborate with marketing and customer success • Run discovery calls and product demos What we offer: • Flexible working hours across US time zones • Generous paid time off and company holidays • Paid parental leave • Comprehensive medical, dental, and vision coverage • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • Self-motivated and goal-driven • Strong communication and negotiation skills • CRM proficiency (Salesforce or HubSpot) • Track record of meeting targets Nice to have: • Experience working in a fully remote or distributed team • Comfort communicating clearly and proactively in writing