Senior Project Manager, Platform

Zendesk is hiring a Senior Project Manager, Platform to join our fully remote team in the United States. As a Senior Project Manager, Platform, you'll keep complex projects on track and teams aligned. This is a full-time, work-from-home role open to candidates across the US (Remote — US). About the role You'll keep complex projects on track and teams aligned, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Drive continuous improvement • Run agile ceremonies and reporting • Manage risks, scope, and stakeholders • Plan, schedule, and track project delivery • Coordinate cross-functional teams What we offer: • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage • Home office and wellness stipends • Annual learning and professional development budget • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • Project or program management experience • PMP or equivalent is a plus • Agile/Scrum familiarity • Excellent organization and communication Nice to have: • Experience in a fast-paced, high-growth environment • A track record of taking ownership and shipping independently