Senior Process Specialist, Business

Capital One is hiring a Senior Process Specialist, Business to join our fully remote team in the United States. As a Senior Process Specialist, Business, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — USA). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Identify and remove bottlenecks • Support strategic initiatives • Coordinate across teams and vendors • Analyze operational metrics • Improve and document processes What we offer: • Flexible working hours across US time zones • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage • 401(k) retirement plan with company match • Competitive salary and meaningful equity How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Capital One is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • Excellent organization • Clear communication • Strong problem-solving skills • Comfort with data and spreadsheets Nice to have: • Experience working in a fully remote or distributed team • Experience in a fast-paced, high-growth environment