Senior Platform Engineer, Observability

Zapier is hiring a Senior Platform Engineer, Observability to join our fully remote team in the United States. As a Senior Platform Engineer, Observability, you'll keep our infrastructure reliable, scalable, and secure. This is a full-time, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll keep our infrastructure reliable, scalable, and secure, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Improve observability, alerting, and reliability • Monitor systems and respond to incidents • Build and maintain CI/CD pipelines and infrastructure as code • Automate deployments and reduce operational toil • Partner with engineering on scalability and security What we offer: • Comprehensive medical, dental, and vision coverage • 401(k) retirement plan with company match • Flexible working hours across US time zones • Generous paid time off and company holidays • Annual learning and professional development budget How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zapier is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • Scripting skills (Bash, Python, or Go) • On-call and incident response experience • Strong troubleshooting skills • Hands-on with Kubernetes, Terraform, or similar Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • A track record of taking ownership and shipping independently