Senior Platform Engineer, Data

Intercom is hiring a Senior Platform Engineer, Data to join our fully remote team in the United States. As a Senior Platform Engineer, Data, you'll design, build, and ship reliable software that scales to millions of users. This is a freelance, work-from-home role open to candidates across the US (Remote — USA). About the role You'll design, build, and ship reliable software that scales to millions of users, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Improve performance, reliability, and developer experience • Review pull requests and mentor teammates • Collaborate with product and design on new initiatives • Write clean, well-tested, and documented code • Develop, test, and maintain features across the stack What we offer: • Generous paid time off and company holidays • Comprehensive medical, dental, and vision coverage • 100% remote, work-from-anywhere-in-the-US culture • Paid parental leave • Flexible working hours across US time zones How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • Proficiency in one or more modern languages (TypeScript, Go, Python, or Java) • Experience with version control and CI/CD • Solid understanding of data structures, APIs, and databases • Strong communication in a remote, async environment Nice to have: • A track record of taking ownership and shipping independently • A growth mindset and eagerness to keep learning